The Director of SOC is responsible for leading the Security Operations Center and Threat Hunting Teams to ensure robust detection and response to security threats, while enhancing detection and response capabilities through automation.
Responsibility
Led and managed the SOC and Threat Hunting Teams, providing strategic direction, mentorship, and professional development.
Develop and enforce policies, procedures, and best practices for SOC and Threat Hunting operations.
Identify and implement process improvements to enhance the efficiency and effectiveness of SOC and Threat Hunting operations.
Oversee the development and deployment of advanced threat detection methodologies and tools.
Drive the adoption of automation technologies to reduce manual tasks and improve the accuracy and speed of threat detection and response.
Direct the SOC and Threat Hunting Teams in responding to security incidents, ensuring timely and effective mitigation.
Monitor industry trends and emerging threats to ensure SOC and Threat Hunting Teams are prepared to address potential risks.
Communicate SOC and Threat Hunting activities, metrics, and outcomes to senior management and other stakeholders.
Ensure SOC and Threat Hunting activities comply with relevant regulations, standards, and organizational policies.
Qualifications
Bachelor’s degree in Computer Science, Information Security, or a related field (Master’s degree preferred).
10+ years of experience in cybersecurity, with at least five years in a SOC or Threat Hunting leadership role.
Proven experience in managing and leading SOC and Threat Hunting teams.
Strong knowledge of security technologies, incident detection, response, and automation.
Excellent communication, leadership, and project management skills.
Relevant certifications (e.g., CISSP, CISM, GIAC) are highly desirable.
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Freshworks is a customer engagement software company offering innovative SaaS products like Freshdesk, Freshservice, and Freshsales. Founded in Chennai, India, in 2010, it simplifies business operations, enhances customer support, and drives user-friendly experiences. Now global, it’s recognized for its intuitive design and accessible customer service solutions.